Privacy Policy

1. Who we are (Data Controller)

Horizon Hellas
Legal name: Horizon Hellas
Address: Sofia, Bulgaria
Email: support@horizonhellas.eu

2. What personal data we collect

Depending on how you use the Website, we may collect:

A) Information you provide

• Contact details (e.g., name, email, phone) when you contact us by form or email

• The content of your message and any attachments you send

B) Information collected automatically

• Device and browser information (e.g., browser type, operating system)

• Log data (e.g., IP address, time zone, referral/exit pages)

• Usage data (pages visited, time spent, interactions)

C) Cookies and similar technologies
We may use cookies or similar tools to ensure Website functionality and understand usage. See Section 7.

3. How we use your data

We use personal data to:

• respond to inquiries and communicate with you;

• operate, maintain, and secure the Website;

• analyze Website performance and improve content and user experience;

• comply with legal obligations and protect our rights.

4. Legal bases for processing (GDPR)

Where GDPR applies, our legal bases include:

• Consent (e.g., where you accept optional cookies or request contact);

• Legitimate interests (e.g., Website security, improving the Website, responding to business inquiries);

• Contractual necessity (if we take steps at your request prior to entering a contract);

• Legal obligation (where required by law).

5. How we share your data

We do not sell your personal data.

We may share data with:

• Service providers (e.g., hosting, analytics, email) who process data on our behalf under contractual confidentiality and security obligations;

• Authorities or professional advisors where required by law, or to protect rights, safety, and security.

6. International transfers

If we use providers outside the EEA/UK, your data may be transferred internationally. Where required, we rely on appropriate safeguards (e.g., adequacy decisions, Standard Contractual Clauses).

7. Cookies

Cookies are small files stored on your device.

We may use:

• Strictly necessary cookies for core Website functionality and security;

• Analytics cookies to understand Website usage (optional where required by law).

You can manage cookies through your browser settings and, where implemented, our cookie banner/preferences tool. Disabling some cookies may affect Website functionality.

If you use Google Analytics / Meta Pixel / etc.: add the provider name(s) here and ensure your cookie banner allows opt-in where required.

8. Data retention

We keep personal data only as long as necessary for the purposes described:

• Contact inquiries: typically up to [12–24 months] after the last interaction, unless needed longer for legal reasons.

• Logs/security data: typically [30–180 days], unless incidents require longer retention.

9. Security

We apply appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. No system is 100% secure, but we work to reduce risk.

10. Your rights (EEA/UK)

Subject to applicable law, you have the right to:

• access your personal data;

• correct inaccurate data;

• request deletion;

• restrict processing;

• object to processing (including certain legitimate interest processing);

• data portability (where applicable);

• withdraw consent at any time (where processing is based on consent);

• lodge a complaint with your local data protection authority.

To exercise your rights, contact [privacy@horizonhellas.eu].

11. Children’s privacy

The Website is not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided data to us, contact us and we will delete it where required.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact

For privacy questions or requests:
Email: [privacy@horizonhellas.eu]
Address: [Company address]